Under Manage phishing (Phishing menu) you will find an overview of available phishing campaigns. With a Flexible licence you can use the built-in platform campaigns. This article explains how to schedule a campaign, select recipients and launch it.
How to schedule a phishing campaign
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Start by scheduling a campaign. You will set:
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The window between Launch date and Send Email By determines when emails are sent. Emails are sent spread out, not all at once. Set Send Email By at least 1 hour after Launch date to reduce throttling/spam issues. (We typically use ~4 hours.)
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When ready, click Create to schedule the campaign. |
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Select recipients
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Go to Manage phishing and click Edit on the scheduled campaign. Use:
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Launch the campaign
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If recipients are added correctly, a green Start button appears. Use it to launch the campaign. You can stop it with the red Stop button.
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Campaign dashboard
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In the overview you can Select a campaign to open its dashboard, where you will see sent emails, opens and clicks. Use Download CSV to export results.
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Errors
| Error message | Possible solution |
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| After a number of emails (e.g., 100) sending appears to stop. |
If Launch date and Send Email By are the same and you have many recipients, recipient policy often blocks delivery. Set Send Email By a few hours after Launch date so sending is spread out.
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| “Click link” is registered although nobody clicked. |
Often caused by spam filter/sandbox that opens links automatically. Proper whitelisting usually prevents this.
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