When you synchronize with Azure AD, user departments are automatically added to the 2LRN4 platform. Departments are also included when users are imported manually. In addition, departments can be managed manually, for example during a reorganization where new department names need to be prepared in advance.
How to add departments manually
- Open the menu and go to Departments.
- Click Create.
- Enter the department name.
- Click Create.
How to import departments from Azure AD
- Open the menu and go to Departments.
- Click Import Departments from Azure AD.
- Select the correct Azure AD connection (multiple connections can be configured).
- Click Import.
How to rename a department
- Open the menu and go to Departments.
- Click Edit next to the department you want to change.
- Update the name.
- Click Save.
New department: what to do next
When a new department is created, the correct courses must first be assigned to that department. Do not forget to add the department to the relevant categories. Below are common scenarios and the recommended approach.
| Situation | Recommended approach |
|---|---|
| New department, new users | Synchronize the users; the new department and users are created automatically. Assign the department to categories and courses. |
| New department, existing users | First create the new department on the 2LRN4 platform (via Departments, optionally using “Import Departments from Azure AD”). Assign the department to categories and courses, then synchronize with Azure AD so course history can be retained. |
| Existing department, new users | Synchronize with Azure AD; users are created automatically with the correct courses. |
| Existing department, existing users | Synchronize with Azure AD; the user’s course history is automatically transferred to the courses of the new department. Note: if a user has completed courses that do not apply to the new department, that history cannot be transferred. |