A misdirected email. A lost laptop. Or a document shared with the wrong recipient. Data breaches are often caused by human error rather than malicious intent. That is why employees need to understand both how to prevent data breachesand how to respond effectively when prevention fails.
The course Recovering from Data Breaches consists of two closely connected modules that together provide a complete understanding of privacy awareness and incident response.
Part 1 – Personal Data lays the foundation. Employees learn what personal data is, how individuals can be identified directly or indirectly and why certain data requires extra protection. The course explains the GDPR and why it applies to everyone who works with personal data. Through realistic workplace examples, participants see how easily risks arise and how careful data handling helps prevent breaches.
Part 2 – Recovering from Data Breaches builds directly on this knowledge. What happens when something goes wrong? Employees learn what a data breach is, how to recognise it and why immediate action is critical. The course emphasises that reporting is always the first step — without blame, but with a focus on limiting damage. Participants gain insight into the recovery process, including technical measures, investigation, communication and legal notification obligations.
Through story-driven scenarios and practical examples, employees experience how a well-organised breach response process creates clarity and control, while hesitation and uncertainty increase impact and stress.
The course clearly shows that employees are not the weakest link, but a crucial part of the solution. By staying alert, working carefully and reporting incidents promptly, they help protect personal data, trust and organisational reputation.
What will participants learn?
After completing this course, participants will:
- understand what personal data is and how it should be protected
- recognise risks in everyday data handling
- know what constitutes a data breach
- understand how to act immediately when a breach is suspected
- know why reporting is always essential
- gain insight into recovery, communication and prevention of recurrence
Who is this course for?
This course is suitable for:
- all employees, regardless of role or technical background
- organisations strengthening GDPR awareness
- teams seeking clarity on handling mistakes and incidents
- employees working with personal data
Why this course is relevant right now
Data breaches continue to increase and are often caused by human actions. Training employees in both prevention and response reduces risk, limits damage and supports demonstrable GDPR compliance.