Include the security awareness program in the information security plan
In practice, it is expected that a security awareness program has been included in the information security plan and that this is implemented throughout the organization. It is important that the goal (KPI) is described and how you are going to measure it. You will probably use several measurements to arrive at your main goal. When you do this and carry out all kinds of security awareness activities such as phishing campaigns, workshops, training courses and lectures, you are already fairly close to level three maturity. This requires that your security awareness program is documented, implemented in a formal manner and that it is demonstrable and effective.
Above a hundred employees you cannot escape an online e-learning program
An improvement is expected for maturity level four. After all, you have done your measurement for level three and assessed the effectiveness. And it turns out that not everyone has participated in the program and for level four it is necessary that everyone has successfully completed the security awareness activities in which the knowledge has been tested. Plus, that this is monitored and reported to senior management. In an organization with fewer than 100 employees, you could do this by providing physical training at the departments, but above 100 you cannot avoid an online e-learning program including tests. Try to include physical contact moments in your program in addition to the online training, for example by visiting the departments, organizing lectures and workshops, or holding the security week.
Demonstrate effectiveness
It would be great if you could regularly measure and adjust the effect of your security awareness program. Not only the effect on knowledge about security risks and the policies and procedures of the organization, but also the effect on security incidents. The correlation of these incidents and your program takes some time and thought, but you will quickly see that you can demonstrate the effectiveness of the program across the organization.