ISO/IEC 27002 has been updated, and that matters for organizations across Europe working with ISO 27001/27002 or sector-specific frameworks. In the 2022 revision, security awareness is positioned more explicitly and expectations are clearer: the standard pushes for role-based learning, repetition, and evidence.
What changed in ISO/IEC 27002:2022?
- Awareness is more explicitly positioned within the “People controls”.
- Stronger wording: less optional language, clearer expectations.
- Evidence matters more: not only doing activities, but being able to demonstrate effectiveness.
In practice, this means one-off training is not enough. Organizations should be able to show that awareness is structured, role-based, and continuous.
What does this mean for your awareness program?
ISO/IEC 27002:2022 pushes programs to be:
- Role-based (different audiences, different risks)
- Repeatable (rhythm, onboarding, refreshers)
- Measurable (participation, progress, reporting)
- Practical (recognizable scenarios, minimal jargon)
How 2LRN4 supports this
With 2LRN4, organizations can build awareness as a continuous program, for example by:
- using a profile matrix for role- and risk-based learning
- publishing and assessing policies and procedures
- automating onboarding for new employees
- scheduling periodic repetition with current examples
- tracking outcomes through dashboards and reporting
From one-off to routine
The biggest impact comes from repetition. Awareness works like any routine: predictability and reinforcement. Think monthly themes, short modules, microlearning, and targeted phishing simulations—used to learn and improve reporting behavior, not to blame.
Conclusion
ISO/IEC 27002:2022 makes it clear that awareness is not a side topic—it is part of your control environment. Organizations aligning to ISO 27001/27002 should structure awareness to be role-based, repeatable, and measurable. That improves compliance and strengthens resilience in practice.