Artificial intelligence has rapidly become part of everyday work. Employees use AI to write text, generate ideas, conduct research and improve productivity. While the benefits are clear, the risks are often underestimated.

In the e-learning Safe Use of AI, employees learn how to use generative AI tools responsibly within a professional environment. The course explains that AI is a powerful assistant, but not a risk-free technology. Everything entered into an AI tool may be stored, processed or used to improve models. Careless use can result in data breaches, privacy violations, reputational damage and legal consequences.

The course begins with a clear explanation of generative AI and common tools such as ChatGPT. It then focuses on privacy and data protection. Participants learn why entering personal data, confidential business information or customer details into unapproved AI tools is risky. Transparency around data storage, processing and vendor practices is key.

A core topic is responsible experimentation with AI. While experimentation is encouraged, it must be done safely. Employees are advised not to use real business accounts, not to enter identifiable data and to work with anonymised or fictional information whenever possible. This allows innovation without exposing the organisation to unnecessary risk.

The course also highlights the importance of critical thinking and reliability. AI tools can produce incorrect information, fabricate details or reflect biases present in training data. Human judgement remains essential, and AI-generated output must always be reviewed before use.

Ethical considerations are addressed explicitly. The course explains why AI should not be used for profiling individuals or making decisions that significantly affect people’s lives or careers. Human oversight, empathy and accountability must remain central.

Two story-driven videos illustrate these lessons:

In the personal scenario, Emma uses AI as a supportive tool for her research while maintaining honesty and integrity.
In the business scenario, Maria inputs sensitive company data into an AI tool without thinking. This leads to a data breach and loss of trust, highlighting the need for clear rules and awareness.

The course concludes with practical guidelines: use only approved AI tools, never enter sensitive data, remain critical of outputs, involve people in important decisions and stay informed about evolving laws and best practices.

The key message is clear: AI adds value only when used consciously and responsibly.

What will participants learn?

After completing this course, participants will:

understand what generative AI is and how it works
recognise privacy and security risks related to AI use
know how to experiment responsibly with AI tools
understand why critical thinking is essential when using AI output
recognise ethical boundaries in AI use
use AI safely and responsibly in the workplace

Who is this course for?

This course is suitable for:

employees using or exploring AI tools
organisations implementing AI responsibly
teams working with data, content or decision-making
employees without technical AI expertise

Why this course is relevant right now

AI adoption is accelerating while regulations continue to evolve. Training employees now helps prevent incidents, supports compliance and enables sustainable, trustworthy use of AI technologies.