Support
How-tos, FAQ and release notes for 2LRN4.
How-to
Guides and step-by-step instructions.
Add departments
how-to-add-departments
Adding teams
support-team-management
Adding YouTube videos
support-youtube-videos
Assign courses to users
how-to-assign-courses
Authorizations
how-to-authorizations
Configuring certificates
how-to-configuring-certificates
Create environment
how-to-create-tenant
Create phishing campaign
how-to-create-phishing-campaign
Create phishing landing page
how-to-create-phishing-landingpage
Create phishing profile
how-to-phishing-profile-en
Create phishing template
how-to-phishing-template-en
Link documents via SharePoint
support-sharepoint-linking
Manage API integration
how-to-api-integration-management
Manage blog
how-to-blog-management
Manage email messages
how-to-manage-email-templates
Manage gamification
how-to-gamification-en
Manage PDF documents
how-to-pdf-en
Manage phishing
how-to-manage-phishing
Manage SCORM packages
support-scorm-management
Manage visual identity (branding)
how-to-huisstijl-en
Managing assessments
support-assessments
Managing content
how-to-managing-content
Managing languages
support-language-management
Managing reports
support-report-management
Managing webinars
support-webinar-management
Sending email via Microsoft Graph
how-to-email-microsoft-graph-en
Set up Single Sign-On (SSO)
support-sso-setup
Synchronization with Microsoft Entra
how-to-microsoft-entra-synchronization
User management (user manager)
how-to-gebruikersbeheer-en
FAQ
Short answers to common questions.
General – What is your approach?
faq-algemeen-aanpak-en
General – What does 2LRN4 mean?
faq-algemeen-betekenis-en
General – Where is 2LRN4 hosted?
faq-algemeen-hosting-en
General – Do 2LRN4 employees also complete awareness training?
faq-algemeen-medewerkers-awareness-en
General – How does 2LRN4 differ from other providers?
faq-algemeen-onderscheid-en
General – What can 2LRN4 security awareness do?
faq-algemeen-wat-kan-2lrn4-en
Infrastructure security – Are production data backups made?
faq-infra-backups-en
Infrastructure security – Is all data encrypted?
faq-infra-encryptie-en
Infrastructure security – Is MFA enforced for remote access?
faq-infra-mfa-en
Infrastructure security – Is the 2LRN4 infrastructure monitored?
faq-infra-monitoring-en
Infrastructure security – What do you do to maintain the 2LRN4 infrastructure?
faq-infra-onderhoud-en
Infrastructure security – Is access to the production network restricted?
faq-infra-toegang-beperkt-en
Procurement – Can we pay with a credit card?
faq-inkopen-creditcard-en
Procurement – How can I book a demo?
faq-inkopen-demo-en
Procurement – How do I purchase the 2LRN4 platform?
faq-inkopen-kopen-en
Procurement – Can 2LRN4 register in our vendor portal?
faq-inkopen-leveranciersportaal-en
Procurement – Which packages can we purchase?
faq-inkopen-pakketten-en
Procurement – Can we change 2LRN4’s terms or provide our purchasing terms?
faq-inkopen-voorwaarden-en
Data & privacy – Is a privacy policy available?
faq-privacy-beleid-beschikbaar-en
Data & privacy – How long is customer data retained?
faq-privacy-bewaartermijn-en
Data & privacy – Do you have data retention procedures?
faq-privacy-bewaren-procedures-en
Data & privacy – Do you have a data classification policy?
faq-privacy-classificatie-en
Data & privacy – When is the privacy policy reviewed?
faq-privacy-herziening-en
Data & privacy – Do you have privacy-related procedures in place?
faq-privacy-privacy-procedures-en
Data & privacy – Does 2LRN4 have a privacy policy?
faq-privacy-privacybeleid-en
Data & privacy – Can we change your DPA or provide our own?
faq-privacy-verwerkersovk-en
Data & privacy – When is customer data deleted?
faq-privacy-verwijderen-klantdata-en
Product security – Is the platform protected against DDoS attacks?
faq-product-ddos-en
Product security – Is all data encrypted?
faq-product-encryptie-en
Product security – Are penetration tests performed?
faq-product-pentests-en
Product security – Is the platform scanned for vulnerabilities?
faq-product-scans-en
Product security – Is data transport encrypted?
faq-product-transport-encryptie-en
SAaaS – Is the content varied?
faq-saas-afwisselend-en
SAaaS – Is there an integration to synchronise users with Azure Active Directory?
faq-saas-azure-sync-en
SAaaS – Can 2LRN4 ensure new users complete a beginner training first?
faq-saas-beginnerstraining-en
SAaaS – Can digital certificates be issued?
faq-saas-certificaten-en
SAaaS – Can different courses be assigned to different people?
faq-saas-cursussen-toewijzen-en
SAaaS – Is there a dashboard for users and administrators?
faq-saas-dashboards-en
SAaaS – Can we add our own content (videos, documents, presentations)?
faq-saas-eigen-content-en
SAaaS – Can we edit email messages ourselves (e.g., by someone with the manager role)?
faq-saas-email-aanpassen-en
SAaaS – Does the system automatically email users when they need to complete a module?
faq-saas-email-automatisch-en
SAaaS – Do you use gamification?
faq-saas-gamification-en
SAaaS – Can we customise colours and logos?
faq-saas-huisstijl-en
SAaaS – Are tailored modules for specific departments/roles possible (HR, Finance, Developers, Managers)?
faq-saas-maatwerk-doelgroepen-en
SAaaS – Is 2LRN4 multi-platform?
faq-saas-multiplatform-en
SAaaS – Can we send phishing tests and view reports on the results?
faq-saas-phishing-en
SAaaS – Which standard reports are available?
faq-saas-rapportages-en
SAaaS – Are different roles available?
faq-saas-rollen-en
SAaaS – Is Single Sign-On (SSO) possible (without extra steps)?
faq-saas-sso-en
SAaaS – Is support available for users?
faq-saas-support-gebruikers-en
SAaaS – How is support organised?
faq-saas-support-geregeld-en
SAaaS – Which languages is 2LRN4 available in?
faq-saas-talen-en
SAaaS – Do the courses cover common security and privacy risks (phishing, ransomware, social engineering, etc.)?
faq-saas-themas-en
SAaaS – Is knowledge from training modules assessed?
faq-saas-toetsing-en
SAaaS – Is there enough content to train on different and up-to-date risks?
faq-saas-voldoende-content-en
Release notes
What’s new in 2LRN4.
Release notes November 2025
release-2025-11-en
Release notes September 2025
release-2025-09-en
Release notes August 2025
release-2025-08-en
Release notes July 2025
release-2025-07-en
Release notes June 2025
release-2025-06-en
Release notes May 2025
release-2025-05-en
April 2025 – Email via Microsoft Graph
release-2025-04-microsoft-graph-en
February 2025 – New functionality: Teams
release-2025-02-teams
January 2025 – Custom login page
release-2025-01-custom-login-en
December 2024 – Improved course progress
release-2024-12-cursusvoortgang-en
November 2024 – Active user statistics
release-2024-11-actieve-gebruikers-en
October 2024 – Improved navigation
release-2024-10-navigatie-en
September 2024 – Updated leaderboard
release-2024-09-leaderboard-en
August 2024 – Improved user interface
release-2024-08-gebruikersinterface-en
July 2024 – Releases
release-2024-07-en
May 2024 – Bug fixes and stability
release-2024-05-bugfixes-en
April 2024 – Releases
release-2024-04-en
March 2024 – Extended Azure AD synchronisation
release-2024-03-azure-sync-en
February 2024 – Performance improvements
release-2024-02-performance-en
January 2024 – AFAS Profit integration
release-2024-01-afas-en
October 2023 – Phishing with attachments
release-2023-10-phishing-bijlage-en
September 2023 – Create phishing campaigns yourself
release-2023-09-zelf-phishing-en
August 2023 – API connector
release-2023-08-api-connector-en
May 2023 – Completion percentage report
release-2023-05-completion-report-en
April 2023 – Language settings and reporting options
release-2023-04-taal-instellingen-en
March 2023 – Navigation and user filters
release-2023-03-navigatie-en
February 2023 – Self-help and course ordering
release-2023-02-zelfhulp-en
January 2023 – Enhanced email templates
release-2023-01-email-templates-en
December 2022 – Releases
release-2022-12-en
November 2022 – Releases
release-2022-11-en
September 2022 – Releases
release-2022-09-en
June 2022 – Releases
release-2022-06-en
May 2022 – Releases
release-2022-05-en
March 2022 – Releases
release-2022-03-en
February 2022 – Releases
release-2022-02-en
January 2022 – Releases
release-2022-01-en
December 2021 – Releases
release-2021-12-en
November 2021 – Releases
release-2021-11-en
October 2021 – Releases
release-2021-10-en
September 2021 – Releases
release-2021-09-en
August 2021 – Releases
release-2021-08-en
July 2021 – Releases
release-2021-07-en
June 2021 – Releases
release-2021-06-en
May 2021 – Releases
release-2021-05-en
April 2021 – Releases
release-2021-04-en
March 2021 – Releases
release-2021-03-en
February 2021 – Releases
release-2021-02-en
January 2021 – Releases
release-2021-01-en
December 2020 – Releases
release-2020-12-en
November 2020 – Releases
release-2020-11-en
October 2020 – Releases
release-2020-10-en
September 2020 – Releases
release-2020-09-en
August 2020 – Releases
release-2020-08-en
July 2020 – Releases
release-2020-07-en
June 2020 – Releases
release-2020-06-en
May 2020 – Releases
release-2020-05-en
April 2020 – Releases
release-2020-04-en
March 2020 – Releases
release-2020-03-en
February 2020 – Releases
release-2020-02-en
2019 – Releases
release-2019-en
2018 – Releases
release-2018-en
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